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Thursday, August 21, 2014

Using events in the delivery document

Let's say you have configured credit management functionality in SAP to block all delivery notes where customer is exceeding the credit limit. In such a case; business request customer to pay the full amount or lesser amount in advance! Here business normally informs the customer, the date that he/she should make the payment. As soon as the payment is made, the goods have to be shipped from the warehouse to the customer.
In such a scenario, business should not hold the delivery note in the SAP system, until customer pays the required amount. If delivery information can be sent down to warehouse system with the date that customer is suppose to made the payment, then warehouse can pick / pack and keep it ready in the warehouse. As soon as the payment is received in SAP and the information is passed to warehouse, the goods can be issued to the customer. This will avoid the delay of warehouse processing after customer places his payment.
Such a business requirement can be handled via events in the delivery note header.

Happy Reading!!

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