SAP has provided standard set of
fields in the customer master to be used for various purposes. Some fields are per-defined for certain purposes with an attached functionality behind. In
order to provide maximum flexibility for SAP users, there are some fields which
are not pre-defined, but can be used for custom purposes such as; Customer
Group 1 to 5. But those fields are depending on the sales area of the customer.
If you want to define a value which is independent of the sales area, you can
define your own classification for customers. This classification can be
attached to customer master with different characteristic values. Since this is
not sales area depended, you can define it as a global value for the customer
master.
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